Shipping policy

Shipping Policy

Every Nailoli order is packed by hand, and some sets are printed to order. Please allow a few business days for us to get your order ready.

Processing time
Orders ship within 3 to 5 business days, Monday through Friday, excluding holidays. You'll get an email with tracking as soon as your order ships.

Shipping within the United States

Standard (USPS): $5.99, or free on orders of $35 or more. Delivery takes 3 to 5 business days after your order ships.
Express (FedEx 2Day): $15. Delivery takes 2 business days after your order ships.

Express: $15. Delivery takes 2 business days after your order ships. We choose UPS or FedEx for each order, depending on which can get it to you fastest.

International shipping
We ship to select countries, with rates calculated at checkout. Delivery usually takes 7 to 14 business days after your order ships. International orders may be subject to customs duties, taxes, or brokerage fees on arrival. These are set by your country's customs office, are the customer's responsibility, and aren't included in your order total.

Tracking your order
Your shipping confirmation email includes a tracking link. Please allow up to 24 hours for tracking to update.

Delays and lost packages
Delivery times are estimates. Weather, carrier delays, and customs can sometimes slow things down. If your order hasn't arrived within 10 business days of the estimated delivery date, email us at support@nailoli.com and we'll track it down with the carrier.

Address accuracy
Please double-check your shipping address at checkout. Once an order ships we can't reroute it, and we aren't responsible for orders sent to an incorrect address entered at checkout.

Questions?
Email us at support@nailoli.com.